Effective Date: January 7th, 2025
Heidi’s Grooming is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with us, whether through our website, in-person services, or other forms of communication. By using our services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, physical address, and payment information when you book our services.
- Service Details: Information related to your pet(s) such as name, breed, age, health conditions, and grooming preferences.
- Usage Data: Information about your interaction with our website, such as IP address, browser type, pages visited, and time spent.
2. How We Use Your Information
We use the information collected for the following purposes:
- To provide and manage our grooming services.
- To communicate with you about appointments, promotions, or updates.
- To improve our services and enhance your experience.
- To comply with legal and regulatory requirements.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with:
- Service Providers: Third parties that assist in providing our services (e.g., payment processors).
- Legal Authorities: When required by law or to protect our rights.
4. Protecting Your Information
We implement reasonable security measures to safeguard your personal information against unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of promotional communications.
- Request details about how your information is used.
To exercise your rights, contact us using the details provided below.
6. Cookies and Tracking
Our website may use cookies and similar technologies to improve functionality and analyze usage. You can disable cookies through your browser settings, though some features of our website may not function properly.
7. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us:
- Phone: (650) 966-1303
- Email: heidisgroomingmv@gmail.com
- Address: 2423 Old Middlefield Way, Mountain View, CA 94043
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly.